Kokoshiru Shinagawa City Inhabitant Charter 40th Anniversary Stamp Rally Frequently Asked Questions (FAQ)

kokosil Shinagawa What is the 40th Anniversary Stamp Rally of the Establishment of the Citizens Charter?

The 40th Anniversary Stamp Rally of the Establishment of the Kokosil Shinagawa Citizens Charter uses the "40th Anniversary Stamp Rally of the Establishment of the Citizens Charter" provided by the Shinagawa Information App "Kokosil Shinagawa" to collect the target resident charter boards (45 locations). If you collect 5 stamps from each of the charter boards in Shinagawa, Osaki, Oi, Ebara, and Yashio, you can apply for a 1,000 yen lottery for a "common gift certificate in Shinagawa Ward". It is an event that can be

When and until when will the stamp rally commemorating the 40th anniversary of the establishment of the Citizens Charter begin?

Implementation period: September 1, 2022 (Thursday) to September 30, 2022 (Friday)

How can I participate in the "Kokosil Shinagawa Ward Charter 40th Anniversary Stamp Rally"?

After installing the "Kokosil" app on your smartphone, select "Kokosil Shinagawa" on the region selection screen. Please touch "40th Anniversary Stamp Rally" on the top page of "Kokosil Shinagawa" to start the stamp rally.

What if I can't get a stamp even if I go to the site?

・To obtain stamps, the stamp rally screen must be activated, so approach the resident charter board with the stamp rally screen displayed.
・There is a possibility that the location information (current location) cannot be acquired accurately on the smartphone. If you can't get the stamp well, stop (drop) the app and restart it.
・If you are using an iPhone, you may receive a push notification (It is near your destination) when you approach the target facility with the screen closed. In that case, you can get a stamp by selecting push notification.
・When conducting this stamp rally, we recommend updating the OS (iOS/Android) of your device to the latest version.

If I quit the app in the middle of the stamp rally, will the stamps I got disappear?

Stamps once obtained are automatically saved, so even if you exit the app, the obtained stamps will not disappear.

What if I don't understand how to operate the stamp rally?

Please contact the support center.

How do I apply for a present (lottery for gift certificates common to Shinagawa Ward)?

Of the 45 ward resident charter boards (45 places) for the stamp rally, go around one charter board in each district of Shinagawa, Osaki, Oi, Ebara, and Yashio, and after obtaining 5 stamps, stamp book or on the screen Select "Gift application" displayed in the , enter the necessary information and send it.

Can I apply for the gift multiple times?

If you select "Reset Stamp Rally" on My Page after applying, you can start the stamp rally again. If you get 5 stamps (one for each district) again, you can apply again.
However, only the first application will be considered for the lottery. Even if you apply multiple times, your chances of winning will not change.

Will the prize winners (lottery results) be announced?

A fair lottery will be held for those who apply from September 1, 2022 (Thursday) to September 30, 2022 (Friday) to determine the winners. We will return the announcement of the winners by shipping.

When will I receive the "Shinagawa Ward Common Gift Certificate" that I won?

Winners will be sent a 1,000-yen “Common gift certificate in Shinagawa Ward” by the end of October 2022.

What is a common gift certificate in Shinagawa Ward?

"Shinagawa Ward Common Gift Certificates" can be used at approximately 2,000 stores in 68 shopping districts in Shinagawa Ward and 7 affiliated taxi companies in Tokyo.
For details, please check the website of the Shinagawa Ward Federation of Shopping Streets .

kokosil Shinagawa 40th Anniversary Stamp Rally Support Center

Business hours: Weekdays 10:00-17:00 (September 1st-September 30th, 2022)
On Saturdays, Sundays, and holidays, we will respond only by e-mail.
TEL: 080-2138-5227
E-mail: support@kokosil.net

* There are currently 69 resident charter boards, but the stamp rally covers 45 boards, excluding indoor and educational facilities.
* Please refrain from making direct inquiries to the facility where the resident charter board is installed, or asking questions to the people involved in the local facility.

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